Masthead

What's Included

Comprehensive Support

Trying to "go-it-alone" using an impersonal web builder is frustrating. Don't waste hours fighting the technical details of your website. From setting up your website to your liking to making recommendations to enhance the look and performance, a Accountants  Web Design Supportdedicated Design Team Member takes care of all the work for you.

Take 30 days to evaluate your new website with Accountants Web Design at absolutely no cost to you and enjoy the one-on-one personal attention we deliver. If your site is ready before the end of the 30 day period, that's great. We will take the site live online and the rest of the 30 day period is still FREE.

Design Team Support Features

Our support managers are ready to help you whenever you need it. There is no limit on the number of times or frequency of your contact with us. If you need help, we'll be there for you.

Free Customization and Updates

We Do It

Your designer is available by email when you want to make changes. You can also send a message to have them call you back. This personal attention saves you the time and hassle of learning the ins and outs of web design.Accountants  Web Design Online Training

You Do It - With Our Training

If you'd like to learn how to make changes to your site, your Design Manager will provide you with one on one training. You will be shown the process to easily change your site and answer questions as they arise. Once you are comfortable with how to do it, you can alter all of your firm-specific content and add pictures to your site. If you get stuck or make an error, contact us and we will help you correct it.

Email

Unlimited Accounts for you and all of your staff

Accountants  Web Design EmailYour firm won’t have to worry about added inbox clutter. Accountants Web Design allows you to create an unlimited number of email accounts*, so you can sort your websites' mail into relevant accounts instantly. Stay organized and easily distinguish which emails are most important to you.

* Regardless of the number of email accounts you create, an overall account data limit applies. Please see the Fair Use Policy under our Terms of Service.

Use Your Own Microsoft Exchange Server

If you're currently using an Exchange server in your office or subscribe to Microsoft Office 365, we will work with your office administrator to coordinate the transition so you will never miss an email while your new site is being built.

Email Everywhere

With webmail, you can access your email from any computer with internet access, anywhere in the world. You can also send and receive from your Windows, Android or Apple mobile device and we will send you instructions on how to set it up.

Anti-Spam Measures

Spiders continually crawl the internet looking for email addresses and as a result, SPAM is a challenge for anyone with a website. We proactively try to protect you from SPAM in two ways:

  1. We encrypt all email addresses on your website so they cannot be seen by Spiders. You will never see an exposed email address on any of our client's websites. The only way for someone to initially contact you is through one of the Contact Us forms on your site. Once you respond to an inquiry, the client will have your email address and be able to contact you at any time.
  2. Every email address you have will be scrutinized on our servers first. We employ state of the art anti-spam software that "learns" your email patterns and automatically weeds out obvious spam into a separate spam folder on the server. You can log into the server to view spam messages and alert us if it catches a message that shouldn't be there. Our own staff find that they only need to check once a month or so and rarely find anything of importance.

Remote Assistance

Accountants  Web Remote AssistanceRemote Assistance is a convenient service we offer to help with setup problems you may be having with Microsoft Outlook, Windows Mail or Thunderbird. There may be other times when things on your site don't look right or, you simply want us to show you how to do something like manage the management suite. Remote assistance comes to the rescue.

By using a web application that allows us to see your computer screen exactly as you see it, we find the problem and fix it remotely by controlling your keyboard and mouse. You participate in the repair process with the technician over the phone. You remain in control of the whole session and actually grant the permission needed for our technician to access your computer. That way, there are no surprises, and nothing is done without your understanding and permission. This way you can be sure your privacy is protected. Just contact us to set up a session.

Domain Registration and Transfer Service

A website's domain name is your address on the internet and like real estate, it can become a valuable asset.

Accountants  Web Design Domain Name RegistrationSome website providers, like Accountants Web Design, offer to buy your domain name for you but what they don't always tell you is that they own the domain, not you. If you want to discontinue their services, you can't always take your domain name with you. It would be like losing your home. We feel strongly that you must own your domain name and if you ever wish to cancel your subscription with us, we will work with you or your new website manager to transfer your domain wherever you wish.

If you don't have a domain name...

We will register, and pay for it for you. We make sure that you as the registered owner always remain in control. We simply manage it on your behalf as the administrative, technical and billing contact. Should you choose to cancel your subscription at any time, we will help you manage the transfer to another registrar and, we won't charge you to do so either.

If you already own your domain name...

After your 30 day trial, we will arrange to transfer it to our domain name registrar and assume the responsibility to renew and pay for it. We make sure that you as the registered owner always remain in control. We simply manage it on your behalf as the administrative, technical and billing contact. Should you choose to cancel your subscription at any time, we will help you transfer it to another registrar and, we won't charge you to do so either.

Should you wish to retain absolute control of your domain name, we will give you instructions on how to point it to your new website.

Point Multiple Domain Names To Your Site

If you own multiple domain names, we will give you instructions on how to point them to your new website so anyone typing in one of your other addresses ends up at your new site (so all roads lead to Rome... so to speak). If you want us to manage the additional domain names for you, we will do that too. There is a small annual fee for this service.

Our Servers - CANADIAN - Stable - Secure - Super Fast

Accountants  Web Design ServersAll of our servers run on CentOS Linux x86, which is identical to Red Hat Enterprise Linux. They have up to 12 GB of DDR2 or DDR3 RAM. The connection speed on our servers is a constant 100 Mbps (megabits per second) both up and down. We also have RAID10 (which stands for Redundant Array of Independent Disks), a technology that uses two or more disk drives cooperating to improve server performance and reliability.

Backup

All files within your account are automatically backed up weekly both on our own computers as well as at the server level.

Detailed Traffic Statistics

We activate a Google Analytics account and send you weekly reports on your domain's activity.

 

Office

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