Masthead

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2 minutes reading time (320 words)

General Manager

gifts

Reporting to the Board of Directors, the General Manager (GM) is responsible for all aspects of the Club's management including oversight of all golf operations, food and beverage, pro shop, marketing, and administration departments.

Responsibilities:
The GM will lead the execution of the strategic plan on behalf of the Board, provide input into the strategic plan objectives, and will create, implement, and monitor all the Club’s budgets and be accountable for fiscal management. The GM, along with their team will produce fresh marketing plans and ideas to attract, retain & engage members and events and will represent the Club within the community, with local businesses and with industry.

Qualifications:

The GM must embody the persona of the ultimate coach and motivator, bringing out the best in others by setting clear goals and expectations, providing consistent feedback and support, and treating others with respect and professionalism. They are a confident, diplomatic, and competent professional who recognizes the importance of accountability.  The ideal candidate is a creative problem solver who garners respect through professional interactions and integrity.  The GM will bring strong organizational skills and an obsession with details necessary to achieve elevated levels of quality, satisfaction, and outstanding member/guest experience.  They are charismatic yet have a sense of humour and humbleness - a personal style that aligns with the culture and expectations of a friendly, fun, supportive and prestigious membership, and team of associates.
 
In addition to a love of the game, likely preparation for success in this role includes:

  • Undergraduate degree in business, commerce, administration, hospitality or related field, and/or designation as a Certified Club Manager (CCM) or a combination of education and experience.
  • Several years of senior leadership, management and board governance experience in an active, first-class hospitality environment.
  • Experience delivering service excellent and high-end recreational offerings.
  • Direct experience managing food and beverage operations and/or special events.

Compensation

To to discussed

Benefits/Perks

To be reviewed

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Monday, 22 July 2024

 

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